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Legal & Regulatory Notices

FRP Corporate Finance Ltd is a subsidiary of FRP Advisory LLP. FRP Advisory LLP is incorporated in England and Wales under the Limited Liability Partnerships Act 2000 as a Limited Liability Partnership. Registered office: 110 Cannon Street, London EC4N 6EU. Partnership Number: OC355680.

Website disclaimer

Please read our conditions of use carefully as by using the website you will be taken to have agreed to be bound by them. We reserve the right to vary the conditions of use at any time and will post any variations here. You are advised to review the conditions of use on a regular basis as you will be deemed to have accepted variations if you continue to use the website after they have been posted. Information published by us on the website is supplied by FRP Advisory LLP and trading division and, where indicated, by certain third parties. We take every care and precaution to ensure that information published on the website is accurate when posted and regularly updated, but FRP Advisory LLP and trading divisions does not guarantee its accuracy and we may change the information at any time without notice.

WE PUBLISH THE WEBSITE "AS IS" WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF OUR SITE, THE ACCURACY OF THE INFORMATION OR THE PRODUCTS OR SERVICES REFERRED TO ON THE WEBSITE (IN SO FAR AS SUCH WARRANTIES MAY BE EXCLUDED UNDER ANY RELEVANT LAW) AND FRP ADVISORY LLP AND TRADING DIVISIONS SHALL NOT BE LIABLE FOR ANY LOSSES OR DAMAGE THAT MAY RESULT FROM USE OF THE COMPANY’S WEBSITES AS A CONSEQUENCE OF ANY INACCURACIES IN, OR ANY OMISSIONS FROM, THE INFORMATION WHICH THEY MAY CONTAIN.

The information contained in this website has been prepared solely for the purpose of providing information about services provided by FRP Advisory LLP and its trading divisions.

Any reference to any product or service that has been or may be provided by FRP Advisory LLP and trading divisions does not amount to a promise that such product or service will be available at any time. Changes to or improvements in such products or services may be made at any time without notice.

FRP Advisory LLP owns the copyright in the content published on the website, except where otherwise indicated by a third party's proprietary notice. Images, trademarks and brands are also protected by other intellectual property laws and may not be reproduced or appropriated in any manner without written permission of their respective owners.

Unless specifically prohibited by a notice published on any page, you may make a print copy of such parts of the website as you may reasonably require for your own personal use provided that any copy has attached to it any relevant proprietary notices and/or disclaimers. All other use is prohibited.

Content and information provided by third parties separate to FRP Advisory LLP is identified clearly where it appears. We publish this content as supplied to us and are not responsible for its accuracy or timeliness. You must take appropriate steps to verify this information before acting upon it.

We are not responsible for the content of any other website from which you have accessed the FRP Advisory LLP or its trading divisions websites or to which you may hyperlink from the website and cannot be held liable for any loss or damage you incur as a result of your use of any other site from which you hyperlink to or from the website.
We are not liable for any internet software used in connection with our website, computer viruses or other destructive programmes encountered as a result of using our website.

These conditions of use are governed by the laws of England and Wales and you agree that the English courts shall have exclusive jurisdiction in any dispute.

To the extent that any part of these conditions of use is found to be invalid, unlawful or unenforceable by any court of competent jurisdiction such part shall to that extent be severed from the remaining terms all of which shall remain in full force and effect as permitted by law.

Cookie Policy

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Privacy Notice

Please view our Privacy Notice.

Complaints Procedures

Introduction
FRP Corporate Finance Limited ("FRP") is authorised and regulated by the Financial Conduct Authority (FCA) in the United Kingdom to provide investment services.  We are required to have in place effective and transparent procedures for the reasonable and prompt handling of complaints in relation to this service.

This document sets out the complaints handling procedures that we will follow in the event that you make a complaint.

Does this policy apply to you?
The services we provide are only available to persons who are consumers and therefore we will treat all our customers are eligible complainants and will apply the FCA rules to the handling of such complaints.  The definition of a consumer for regulatory purposes and refers to any natural person acting outside of his trade, business or profession.

It is important to note that we will treat all complainants equally, however only eligible complainants will be able to refer complaints to the Financial Ombudsman Service (FOS) if you are not satisfied with the way that we have handled your complaint.

How can you make a complaint?
You can make a complaint by any reasonable means – for example, letter, fax, email, telephone or in person.  It is free of charge to complain.

To make a complaint, please contact:

Name: Martyn Rickels  
Address: 7th Floor, Ship Canal House, 98 King Street, Manchester, Lancashire, M2 4WU
Email: martyn.rickels@frpadvisory.com
Phone: 0161 8335632

What will we do once we have received your complaint?
Your complaint will be referred to our Compliance Officer, Karen Pattie, as soon as possible.  In the event that they are involved in the subject matter of the complaint, your complaint will be referred to another member of our senior management team.

We will promptly acknowledge your complaint in writing.  In this acknowledgement, we will provide the name and title of the person that is handling your complaint.  We will give this individual the authority necessary to investigate and settle the complaint.  We will also include a copy of this policy at this time.

Investigating and resolving your complaint
We will investigate your complaint competently, diligently and impartially with a view to deciding whether the complaint should be upheld and whether any remedial action and / or redress may be appropriate.  We will set out our conclusions in a final response to you.

If we decide that redress is appropriate we will aim to provide you with fair compensation for any acts or omissions for which we are responsible.  If you accept our offer, we will promptly provide the compensation to you.

Our timetable for responding to you
Once we have acknowledged your complaint we will keep you informed of our progress.  Within eight weeks of receiving your complaint, we will send you either a final response or a written response that explains why we are not in a position to make a final response to you and when we expect to provide one.

Our response will also:

  • inform you that, if you remain dissatisfied, you may refer the complaint to the FOS; and
  • enclose a copy of, or an electronic link to, the FOS standard explanatory leaflet.

Financial Ombudsman Service
If you are an eligible complainant, you are able to refer a complaint to the FOS if you are not satisfied with the outcome of your complaint.  Your rights are set out in the FOS’s leaflet “Your Complaint and the Ombudsman” which we will provide to you as part of the Complaints process.  Please remember that if you wish to refer a complaint to the FOS, you must do so within six months of the date of our final response.

Closing complaints
We will regard your complaint as closed in the following circumstances:

  • once we have sent you a final response;
  • where you have told us in writing that you accept an earlier response that we have sent to you; or
  • if you refer your complaint to the FOS, when the FOS informs us that the complaint has been closed.

Questions
If you have any questions about our complaints process, please contact Martyn Rickels on 0161 8335632, or email him at martyn.rickels@frpadvisory.com

Legal Notice

FRP Corporate Finance Limited is authorised and regulated by the Financial Conduct Authority, registration number 716736.

FRP Corporate Finance Ltd is a subsidiary of FRP Advisory LLP. FRP Advisory LLP is incorporated in England and Wales under the Limited Liability Partnerships Act 2000 as a Limited Liability Partnership. Registered office: 110 Cannon Street, London EC4N 6EU. Partnership Number: OC355680.

PROFESSIONAL INDEMNITY INSURANCE

FRP Corporate Finance Limited's professional indemnity insurance, which has no territorial limit, is arranged by: 

Arthur J. Gallagher
67 Lombard Street
London
EC3V 9AJ
Tel: 0207 2344 025

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